Hi and welcome to RentEvent.
We are Darwin’s only online party and event rental business. Here you can see exactly what you are getting from our product images and accurate descriptions.
Please look around our site to see what you need for your next big (or small!) party.
All bookings made online are guaranteed. We have every single item catalogued and tagged so we know exactly what is in stock and not in stock for any day – No more double bookings!
If you have any questions, please see our FAQ section below. Just pick a topic to start.
Delivery Times and Types
Our daily hire items are delivered and set up by our staff. These are…blocks and are delivered and set up on the hire date and collected the following morning every day of the week.
Our Extra hire items are delivered to your venue the day before your hire date and collected the day after your hire date.…Deliveries happen Monday…the price of a single overnight hire.
Please note Extra hire items are delivered and collected from the same location. …Set up of Extra Hire items is not included in the price, it is a…and returning to the same location as delivered.
Daily Hire items are always set up and packed away…collection dates are included with the booking agreement and shown during the hire process online.
We accept Visa and Mastercard for online payments.
The card is processed externally via Stripe and we do not receive or record and card details on this site. It is a secure and encrypted transaction by one of the biggest card merchants in the world.
If you do not have a Visa or Mastercard for payment we can send an invoice with our bank account details. We can manually confirm these bookings during regular office hours, please contact us on 0428 243273 and we will put a manual confirmation in place for you. (48 hour duration)
Our invoices are sent to the email address supplied in your booking. You will receive a Tax Invoice for each payment with a total paid and balance required including due date at each step.
We also send follow up reminders before your payments are due.
We do not charge or hold deposits. There is a booking charge of 20% payable on the booking date. This is applied to your booking total paid and is not refundable.
This amount can be applied to a future booking if we are informed of cancellations more than 14 days from the booked delivery date.
The total amount of your hire including delivery charges where applicable must be paid no later than 7 days before your first delivery date.
Our insurance policy only covers the goods in our possession in our warehouse or in transit. It does not cover any items at any third party location.
It may be covered by your house and contents in certain circumstances or by your venue.
Insurance for equipment at your event is your responibility and damage or theft of equipment is the sole responsibility of the hirer.
We carry public liability insurance as well as worker’s compensation insurance. Our policy can be emailed to you if requested.
Online bookings with a minimum 20% payment received are booked. Our booking system will not let anybody else hire this equipment once this payment is made.
Items in your cart may still be booked by other parties if you do not complete your transaction even if your cart page is open.